UI Students Experiencing Email Issues

By Connor Ciecko

Urbana, Ill. – The University of Illinois recently updated a license agreement for Microsoft Office 365 that is affecting which inbox emails sent to dot Illinois addresses arrive in.  Prior to 2019, all new students were given a Google email, however this changed last year as all new students are being given Outlook mail accounts.

Following the recent license change, some students with Google accounts are experiencing messages being sent to new Outlook accounts that did not exist before last week.  The University is advising all students to check their email inboxes through links provided and then to follow instructions to change the settings.

The technology services department provided instruction on how to do this in a tweet sent on Tuesday.

The University gave the steps to log in to outlook.office.com with their netID and password, and then to follow the instructions here to continue to use the Gmail mailbox.